All of our items are currently on preorders. Expected shipping timeline is mid June to early July.
Standard shipping is $8 flat rate. Shipping is FREE for all US orders over $150. Standard shipping will be via USPS First Class Package, with an estimated delivery of 2-8 business days after order processing.
Express shipping will be via UPS and the rate will be calculated at checkout depending on the package weight and destination.
International shipping will be via UPS and the rate will be calculated at checkout depending on package weight and destination.
Please note that Lovanie is not responsible for any applicable duty fees, which may arise upon accepting your shipment. During any international customs process, duty fees may be charged upon delivery.
We hope you love your LOVANIE purchases. If you are not completely satisfied, contact us within 14 days of your items being delivered to request a refund.
Email us at firstname.lastname@example.org or fill out the contact form. Please allow us 2 business days to reply to your return request. Once approved, items must be shipped back to us within 3 days of our email response.
Items must be in new condition, unworn and unwashed with hang tags attached to be eligible for returns. Items sent to us without requesting a return first will not be accepted.
We currently accept returns in the US at this time. International orders are considered final sale.
Once your return is approved, we will email you a prepaid shipping label to ship the items back to us. You can choose to receive refunds to the original form of payment or as store credit.
If you choose to receive refunds to your original form of payment, the return shipping costs will be deducted from the total refund amount.
If you choose to receive refunds as LOVANIE store credit, return shipping is free and you will receive the full refund amount as a store credit for future purchases.
Refunds are processed within 10 business days of receiving the item.